Medical Office Administration

Learn the professional procedures and environment of a medical office. Receive hands-on training in clinical administrative tasks, responsibilities, and communication skills.

Learn about the Canadian health system, patient registration, scheduling, and health information management. These skills are vital for ensuring efficient office operations and excellent patient care.

Develop the skills and techniques necessary for a career in medical transcription through hands-on training. Enhance your medical vocabulary by transposing medical records and exploring human anatomy, physiology, and organ systems.

This course covers the reproductive, gastrointestinal, cardiopulmonary, neurology / orthopedics, and psychology / neurology systems, equipping you to accurately document patient information.

Gain the fundamental skills and knowledge needed to excel in the medical field. You will receive an in-depth introduction to the foundational elements of anatomy and medical terminology.

You will learn the components of basic word structure, whole body terms, suffixes, and prefixes. You will then apply medical terminology and disease processes to the integumentary, digestive, urinary and reproductive systems.

These skills are essential for effective communication and patient care in healthcare settings.

Apply the skills of word structure, terms, suffixes and prefixes learned in the previous course. You will apply medical terminology and disease processes to the cardiovascular, circulatory, respiratory, nervous, musculoskeletal, ocular, lymphatic and immune, and endocrine systems.

This course builds on your foundational knowledge, preparing you to understand complex medical information and allows you to support healthcare professionals in various medical settings.

Master electronic patient record keeping and medical billing in Canada through hands-on learning. Cover patient registration, scheduling and medical billing software, healthcare coverage, managing electronic health records (EHR) and claim submission processes.

This course prepares you for roles in medical office administration, enhancing operational efficiency and ensuring accurate patient records and billing.

Get a comprehensive understanding of quality and standards in healthcare, diagnostic testing processes, and pharmacology basics tailored for medical office settings.

Learn about health and safety, infection control, and the role of medical office professionals in managing diagnostic tests, and the essentials of drug types and prescription handling. This comprehensive training prepares you to support clinical functions and maintain high standards of patient care.

Learn the standard procedures performed by unit clerks in various medical settings. Topics include hospital operations, intravenous therapy administration, and patient nutrition protocols.

Understand order entry forms and how to admit, discharge, and transfer patients. These skills are crucial for supporting medical teams and ensuring smooth hospital operations.

This course provides students with hands-on training in first aid. Topics include medical/legal aspects, spinal injuries, environmental emergencies, bone and joint injuries, abdominal and chest injuries, burns and respiratory emergencies and much more.

Develop the fundamental English Language skills necessary to attain meaningful employment in in healthcare administration and contemporary business operations. Learn to identify and correct mistakes in syntax, grammar, and spelling. Receive hands-on training in professional business writing in healthcare, editing documents using standardized proofreading marks, ensuring professional communication and document accuracy in medical office settings.

This course helps students make the transition to post-secondary education and teaches them how to make the most of their chosen career education path as they prepare for the workforce. Topics include learning styles, goal setting, note-taking, and testing.

Learn the necessary proper speaking skills to deliver effective and professional oral presentations. Understand how to design effective visual aids and what to do before, during, and after a presentation by developing essential professional communication skills.

Learn to perform the functions necessary to manipulate spreadsheets, use functions and create equations using Microsoft Excel.

Learn the file management, editing, formatting, and printing functions essential in every workplace using Microsoft Outlook.

Learn how to create, format, and manipulate Microsoft Word documents through practical hands-on training.

Learn to perform the Microsoft PowerPoint functions necessary in the workplace, including creating and manipulating documents to successfully deliver effective presentations.

Work hands-on to build the opportunity-finding skills needed in today’s job market. You will learn essential skills needed to be successful throughout the entire job application process and how to achieve gainful employment. You will plan, write, and complete a resume; search for employment; and develop your presentation skills.