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Medical Office Administration
Be an integral member of the health care professional team as a medical office administrator with a health unit coordinator specialty. In this program, you’ll learn the skills needed to succeed – clinical procedures, medical terminology, medical billing and more.
Credential
Diploma
Duration
43 weeks
Practicum
5 weeks
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Employment Opportunities
- Medical Receptionist
- Medical Secretary
- Medical Scheduler
- Medical Coordinator
- Medical Office Assistant
- Clinic Coordinator/Manager
- Hospital Admitting Clerk
- Hospital Unit Clerk
What You Could Earn
Up to $52,763
Benefits
Our Medical Office Administration course is eligible for student aid funding; other options available.
Industry-experienced instructors bring firsthand knowledge from actual roles in their fields.
Training prepares you for both medical administration and health unit roles.
Certifications in CPR and First Aid prepare you to handle emergencies and provide immediate, lifesaving care with confidence and competence.
Start your Medical Office Administration diploma online. Access course materials anywhere at any time.
Gain real medical assistant training and work experience in healthcare settings through practicum placements in medical practices, and other medical environments.
Benefit from lifetime access to our Career Services team for job search help and career advice.
We provide the tools you need to succeed in your program, including a new laptop you keep.
Medical Office Administration Diploma: Overview
Sundance College’s Medical Office Administration program equips you with career-focused skills and hands-on experience to excel in modern medical settings.
In just 43 weeks, our diploma program prepares you to play an essential role in healthcare environments. Train in medical terminology, medical transcription techniques, electronic health records (EHR) management and billing, and administrative support. Learn about the Canadian healthcare system, diagnostic testing, and pharmacology basics.
As a skilled medical office administrator or unit clerk, you will perform a variety of duties in doctors’ offices, hospitals, laboratories, clinics and other medical settings.
Our program includes a 5-week practicum or practical work experience in a health office, medical clinic or facility, providing real-world experience in a medical office setting.
Program Overview: Medical Office Administration
Learn about Sundance College’s Medical Office Administration online course and how it prepares students for healthcare career success.
Is a career as a Medical Office Administrator right for you?
Take the Sundance College Career Training Readiness Quiz. The Career Quiz is a free tool that will help you identify goals, personal strengths and important facts about your potential career path so you can make an informed decision about your future. It takes just a few minutes!
Take Our Career QuizProgram Courses
Core
Medical Office Procedures
Learn the professional procedures and environment of a medical office. Receive hands-on training in clinical administrative tasks, responsibilities, and communication skills.
Learn about the Canadian health system, patient registration, scheduling, and health information management. These skills are vital for ensuring efficient office operations and excellent patient care.
Medical Transcription
Develop the skills and techniques necessary for a career in medical transcription through hands-on training. Enhance your medical vocabulary by transposing medical records and exploring human anatomy, physiology, and organ systems.
This course covers the reproductive, gastrointestinal, cardiopulmonary, neurology / orthopedics, and psychology / neurology systems, equipping you to accurately document patient information.
Anatomy and Medical Terminology 1
Gain the fundamental skills and knowledge needed to excel in the medical field. You will receive an in-depth introduction to the foundational elements of anatomy and medical terminology.
You will learn the components of basic word structure, whole body terms, suffixes, and prefixes. You will then apply medical terminology and disease processes to the integumentary, digestive, urinary and reproductive systems.
These skills are essential for effective communication and patient care in healthcare settings.
Anatomy and Medical Terminology 2
Apply the skills of word structure, terms, suffixes and prefixes learned in the previous course. You will apply medical terminology and disease processes to the cardiovascular, circulatory, respiratory, nervous, musculoskeletal, ocular, lymphatic and immune, and endocrine systems.
This course builds on your foundational knowledge, preparing you to understand complex medical information and allows you to support healthcare professionals in various medical settings.
Electronic Medical Records and Billing
Master electronic patient record keeping and medical billing in Canada through hands-on learning. Cover patient registration, scheduling and medical billing software, healthcare coverage, managing electronic health records (EHR) and claim submission processes.
This course prepares you for roles in medical office administration, enhancing operational efficiency and ensuring accurate patient records and billing.
Clinical Procedures
Get a comprehensive understanding of quality and standards in healthcare, diagnostic testing processes, and pharmacology basics tailored for medical office settings.
Learn about health and safety, infection control, and the role of medical office professionals in managing diagnostic tests, and the essentials of drug types and prescription handling. This comprehensive training prepares you to support clinical functions and maintain high standards of patient care.
Health Unit Clerk Procedures
Learn the standard procedures performed by unit clerks in various medical settings. Topics include hospital operations, intravenous therapy administration, and patient nutrition protocols.
Understand order entry forms and how to admit, discharge, and transfer patients. These skills are crucial for supporting medical teams and ensuring smooth hospital operations.
CPR, First Aid, WHMIS and FOIP
This course provides students with hands-on training in first aid. Topics include medical/legal aspects, spinal injuries, environmental emergencies, bone and joint injuries, abdominal and chest injuries, burns and respiratory emergencies and much more.
Business English & Proofreading
Develop the fundamental English Language skills necessary to attain meaningful employment in in healthcare administration and contemporary business operations. Learn to identify and correct mistakes in syntax, grammar, and spelling. Receive hands-on training in professional business writing in healthcare, editing documents using standardized proofreading marks, ensuring professional communication and document accuracy in medical office settings.
Foundation
Becoming a Master Student
This course helps students make the transition to post-secondary education and teaches them how to make the most of their chosen career education path as they prepare for the workforce. Topics include learning styles, goal setting, note-taking, and testing.
Communication and Interpersonal Skills
This course prepares students to use proper speaking skills to give effective and professional oral presentations. Students will learn what to do before, during, and after the presentation, and how to design effective visual aids.
Microsoft Excel
Learn to perform the functions necessary to manipulate spreadsheets, use functions and create equations using Microsoft Excel.
Microsoft Outlook
Learn the file management, editing, formatting, and printing functions essential in every workplace using Microsoft Outlook.
Microsoft Word
Learn how to create, format, and manipulate Microsoft Word documents through practical hands-on training.
Microsoft PowerPoint
Learn to perform the Microsoft PowerPoint functions necessary in the workplace, including creating and manipulating documents to successfully deliver effective presentations.
Career Management
Work hands-on to build the opportunity-finding skills needed in today’s job market. You will learn essential skills needed to be successful throughout the entire job application process and how to achieve gainful employment. You will plan, write, and complete a resume; search for employment; and develop your presentation skills.
Practicum
Your diploma program includes a 5-week practicum in a health office, medical clinic or facility. For students unable to complete a practicum (e.g., due to remote location), a capstone project will be offered as an alternative to fulfill the diploma requirements.
Admissions Steps
Whether you're just starting to explore or are ready to take the next step, we're here to help you navigate your journey. Get all the information you need to make an informed decision about your future.
Admissions RequirementsConnect with an Advisor
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Find Out What Our Students
Say About Us
Sundance College’s instructors provided daily support and numerous job opportunities.
Just received my diploma and transcript last week and I start work as a Patient Care Coordinator after my practicum, thanks to Sundance Career Services. Thanks to Sundance College for my success, especially to my instructors, who are so kind, supportive, and eager to help. The lessons are engaging and useful, I have learned so much in my MOA-HUC course. As a student, you feel pushed to learn and try out new competencies, while feeling safe and supported in doing so. You also gain valuable feedback in the process. The instructors are amazing at what they do! Their passion and dedication are beyond words.
Maria C.
Medical Office Administration
Frequently Asked Questions (FAQs)
What does a medical office administrator do?
A medical office administrator manages office procedures, patient communication, and medical records in healthcare settings. They handle medical billing, electronic health record (EHR) management, appointment scheduling, and ensure patient confidentiality.
Their role includes administrative support, managing medical office technology tools, and coordinating with healthcare providers to maintain efficient office operations.
How much do medical office administrators make in Canada?
The salary of a medical office administrator in Canada varies depending on factors such as location (province, city), experience, and employer. On average, they can earn between $46,051 and $52,763 a year.
How do I become a medical office administrator in Canada?
To become a medical office administrator in Canada, you will need to complete a relevant diploma program. These programs provide you with the knowledge and skills required to enter the medical healthcare field. To find out more about how to become a medical office administrator, read our blog ‘Path to Becoming a Medical Office Assistant: Essential Guide’.
How do I balance my studies with my work and family commitments?
Many of our students and graduates have work and family commitments that they balance with their studies. You will study only one medical course at a time instead of 4 or more. This allows you to immerse yourself and increase your knowledge retention and academic success.
Also, our flexible learning model allows you to study around your other commitments. And you can take your Medical Office Administration – Health Unit Coordinator classes online.
For more tips on finding the right work-life balance during your Medical Office Administration course, read our blog ‘Achieve Work-Life Balance: Tips from College Graduates’.
What jobs can I expect to get once I graduate from the Medical Office Administration program?
Graduates of our Medical Office Administration program can pursue medical office career pathways in clinics, medical offices, hospitals and health units.
I don’t have experience in the healthcare field. Can I still take the Medical Office Administration diploma?
Yes! Our program is designed for individuals with varying levels of experience.
Whether you’re looking to move up in your current clerical role or are brand new to the health industry, you’ll receive the comprehensive medical office assistant training and hands-on experience you need for a successful career in a medical or healthcare setting.
Do you have other questions about our diploma programs or need guidance?
If you need more information about our programs, admissions requirements, financial aid, or practicum experiences, our admissions advisors are ready to assist you. Connect with a professional today to get the support and information you need to make informed decisions about your education and career path.
What specialized skills will I gain from the Medical Office Administration diploma program?
The Medical Office Administration program at Sundance College provides specialized training in areas such as medical terminology, medical billing, and electronic health records (EHR) management. Additionally, you will gain practical skills in medical transcription techniques and an understanding of the Canadian healthcare system, diagnostic testing, and pharmacology basics. This comprehensive skill set prepares you to excel in various medical office settings and enhances your employability in the healthcare industry.