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Hospitality Business Management
As a hospitality business management professional, you will manage operations in hotels, restaurants, and other hospitality venues. Combine business management with hospitality, and adventure with essential skills in front office management, food and beverage operations, hospitality marketing, and human resources.
Credential
Diploma
Duration
43 weeks
Practicum
5 weeks
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Employment Opportunities
- Hospitality Business Management
- Hotel Management
- Resort Management
- Conference & Event Management
- Catering or Event Sales Coordinator
- Airports, Airlines, Cruise Lines
- Hotels, Resorts & Attractions
- Hospitality Administration
What You Could Earn
Up to $52,304
Benefits
Our Hospitality Business Management course is eligible for student aid funding; other options available.
Industry-experienced instructors bring firsthand knowledge from actual roles in their fields.
Prepare for AHLEI globally recognized industry certifications, such as Hospitality Supervision or Technology.
Gain real-world hospitality management experience and training through practicum in various businesses.
Start your Hospitality Business Management diploma online. Access course materials anywhere at any time.
Benefit from lifetime access to our Career Services team for job search help and career advice.
Receive personalized, individual attention and support during your studies.
We provide the tools you need to succeed in your program, including a new laptop you keep.
Hospitality Business Management Diploma: Overview
Sundance College’s Hospitality Business Management course provides you with the foundational knowledge and practical hospitality management techniques required to succeed in today’s fast-paced hospitality and tourism industry, the travel industry, and the event management industry.
In just 43 weeks, our hospitality diploma program covers key areas such as front office management, food and beverage operations, hospitality sales and marketing, and human resources management. You’ll also gain hands-on experience with hospitality computer systems and housekeeping management and can pursue globally recognized industry certifications through the American Hotel & Lodging Educational Institute (AHLEI).
Our program includes a 5-week practicum experience in a hospitality setting, offering real-world experience and preparing you for a successful career in hospitality management. Graduates are equipped to pursue roles in hotel management, restaurant management, tourism, and event planning, making this diploma a valuable step towards a thriving career in the hospitality sector.
Program Overview: Hospitality Business Management
Learn about Sundance College’s Hospitality Business Management diploma program and how it prepares students for career success in hospitality management.
Is a career as a Hospitality Business Management Professional right for you?
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Take Our Career QuizProgram Courses
Core
Hospitality Computer Systems
Gain proficiency in computer-based property management systems for both front and back office functions. Examine features of computerized restaurant management systems, hotel sales computer applications, revenue management strategies, and accounting applications.
Hospitality Sales and Marketing
Understand customer-oriented and practical approaches to effectively market hotels and restaurants using hospitality marketing strategies combined with effective hospitality sales techniques. Explore the “four Ps” (price, product, promotion, and place) as they relate to specific market segments, providing a customer-focused perspective.
Hospitality Today
Gain a fundamental understanding of the organization and structure of hotels, restaurants, clubs, cruise ships, and casino hotels. Topics include business and hospitality ethics, franchising, management contracts, and areas of management responsibility such as human resources, marketing and sales, and advertising.
Supervision in the Hospitality Industry
Develop supervisory skills essential for a hospitality career. Topics include conflict management, motivation, onboarding, training costs and benefits, and the impact of technology and social media on recruiting and reference checks.
Front Office Management
Learn to organize, perform, and evaluate front office functions critical to hotel success. Training includes the importance of guest service and technical aspects of front office management.
Hotel and Restaurant Accounting
Learn managerial accounting. Analyze the role of accounting in successful business decision-making. Topics include managerial accounting, fair value accounting, feasibility studies, buying a franchise, depreciation, amortization, and business math for hospitality managers.
Hotel/Motel Security Management
Examine the issues surrounding the need for individualized hotel security programs. Topics include various security and safety equipment and procedures, guest protection, internal security for asset protection, risk management, loss prevention, and OSHA regulations for lodging properties.
Managing Food and Beverage Operations
Learn successful food and beverage management and operational tactics for food service operations. Explore effective food service operations techniques to improve quality standards while reducing expenses and discuss how hospitality technology is used to provide greater value for customers. Topics include technology and food service equipment, nutrition and dining out, social media and personal selling, organizational culture, account settlement, and guest ordering technology.
Housekeeping Management
Understand the principles of housekeeping management specific to the hospitality industry. This course covers techniques and strategies for effective housekeeping in hotels and similar establishments.
Human Resources Management
Hospitality is a people industry. Learn about HR management within a hospitality business. Explore the latest strategies for attracting employees, minimizing turnover, and maximizing productivity.
Foundation
Becoming a Master Student
This course helps students make the transition to post-secondary education and teaches them how to make the most of their chosen career education path as they prepare for the workforce. Topics include learning styles, goal setting, note-taking, and testing.
Communication and Interpersonal Skills
This course prepares students to use proper speaking skills to give effective and professional oral presentations. Students will learn what to do before, during, and after the presentation, and how to design effective visual aids.
Microsoft Outlook
Learn the file management, editing, formatting, and printing functions essential in every workplace using Microsoft Outlook.
Microsoft Word
Learn how to create, format, and manipulate Microsoft Word documents through practical hands-on training.
Career Management
Work hands-on to build the opportunity-finding skills needed in today’s job market. You will learn essential skills needed to be successful throughout the entire job application process and how to achieve gainful employment. You will plan, write, and complete a resume; search for employment; and develop your presentation skills.
Practicum
Your diploma features a 5-week practical work experience in a work setting alongside hospitality professionals. For students unable to complete a practicum (e.g., due to remote location), a capstone project will be offered as an alternative to fulfill the diploma requirements.
Admissions Steps
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Admissions RequirementsConnect with an Advisor
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Find Out What Our Students
Say About Us
I have now been in the hospitality industry for a year and I couldn’t be happier. I have grown so much professionally and personally. I have Sundance College to thank for supporting me when I took a leap of faith and took a chance on myself. Without going to this college, I would not be the woman I am today! Long story short: as corny as it sounds, never give up on what you really want.
Camisha S.
Hospitality Business Management
Frequently Asked Questions (FAQs)
What is hospitality management?
Hospitality management can involve managing or coordinating hotel operations, restaurant operations, resorts, as well as conferences, events, catering, attractions, your private tourism venture, or other hospitality ventures. It encompasses various responsibilities including front office management, food and beverage operations, housekeeping, marketing, and human resources.
Hospitality managers ensure efficient business operations and provide exceptional guest experiences. To learn more about the role and responsibilities of hospitality business managers, read our blog ‘What You Need to Know About Hospitality Business Management”.
What are the benefits of obtaining hospitality industry certifications?
Industry certifications, such as those from the American Hotel & Lodging Educational Institute (AHLEI), are recognized globally and demonstrate your expertise and commitment to the field. They make you a more attractive candidate to employers who value validated skills and knowledge. They can help you enter the hospitality field or advance in it. They are usually required to obtain higher-level positions.
How long is a hospitality management course?
The duration of hospitality management courses can vary. Diploma programs typically range from 9 months to 2 years.
Sundance College’s Hospitality Business Management diploma program is 43 weeks or 10 months long, including a 5-week practicum. This fast-tracked program covers key areas such as front office management, food and beverage operations, hospitality sales and marketing, and human resources management.
How much do hospitality managers make?
The salary of hospitality managers can vary depending on their location (province, city), experience, and the specific type of hospitality establishment they manage. On average, hospitality managers in Canada can earn up to $52,304 year, with potential for higher earnings in larger or more prestigious establishments.
How do I become a hospitality manager?
To become a hospitality manager, consider pursuing a diploma in hospitality management. Gaining practical experience through practicum in the industry is also important. Building strong hospitality management skills in customer service, hospitality leadership skills and business management skills will help advance your career.
To learn more about how to become a hospitality manager, read our blog, ‘How to Become a Hospitality Business Manager: A Comprehensive Guide’.
What are the key skills to succeed as a hospitality manager?
To succeed as a hospitality manager, you need strong communication skills, attention to detail, cultural awareness, and operational expertise. Leadership, problem-solving, customer service, and financial management are also essential. These skills ensure smooth operations, excellent guest experiences, and business profitability. For more details on developing these skills, read our blog, ‘Essential Skills to Succeed as a Hospitality Manager’.
Why should I study tourism and hospitality management?
Studying hospitality and tourism management can open up a variety of career opportunities in a global industry. This field combines business acumen with hospitality customer service skills, preparing you for roles in hotels, restaurants, event planning, and travel services.
It’s a versatile field that offers the chance to work in diverse environments and locations.
Do you have other questions about our diploma programs or need guidance?
If you need more information about our programs, admissions requirements, financial aid, or practicum experiences, our admissions advisors are ready to assist you. Connect with a professional today to get the support and information you need to make informed decisions about your education and career path.